This Refund Policy applies to professional service fees paid to H J Tax Solutions Pvt Ltd (CIN: U69202RJ2023PTC086662) for income tax filing and related consultancy services.
1. Eligible for Refund
- If we are unable to begin work on your filing within 5 business days of payment, for reasons attributable to us
- If you cancel before any CA review or document preparation has started
- Duplicate payments made in error
2. Not Eligible for Refund
- Once your return has been reviewed by a CA and is ready for filing
- Once your return has been successfully filed on the official Income Tax portal
- If delays are caused by incomplete or inaccurate information provided by you
- Government fees, if any, paid on your behalf — these are non-refundable as they are remitted to government authorities
3. How to Request a Refund
Email info@hjtaxsolutions.com with your payment reference and reason for the refund request. Our team will respond within 2 business days.
4. Refund Processing Time
Approved refunds are processed within 7–14 business days to the original payment method.
5. Plan Changes
If your filing requires a higher-tier plan than initially selected (e.g. capital gains discovered after starting on the Basic plan), we will inform you of the price difference before proceeding. No refund is applicable for plan upgrades already authorized by you.
6. Contact Us
H J Tax Solutions Pvt Ltd
454, Adarsh Nagar, Anand Puri, Bees Dukan, Jaipur, Rajasthan 302004
Email: info@hjtaxsolutions.com · Phone: +91 766 515 6300